Delivery Methods & Times

Tredici Butchers and Deli deliveries are made by our team. Please see our Delivery page for all delivery information. 

Website Liability

We make every effort to ensure our website is as accurate as possible but we can accept no responsibility for any loss resulting from information contained on our website or in respect of any omissions or errors. We give no warranty

to any of the information contained on our website. To the extent of the law, by using tredicidelibeaumaris.com you agree that we will not be liable to you or any third party for any loss or incidental damages that arise as a result of

using tredicidelibeaumaris.com.

Refunds

Refunds for valid claims will be made via the same method of payment as used to place the order. Tredici Butchers and Deli will refund the order value if they are unable to fulfil all or any part of the order or have not received the

payment in full. We do reserve the right to refund your orders due to any unforeseen circumstances. 

 

Right To Cancel

Your right to cancel starts at the time of placing the order, as all of our products are food and therefore perishable, your right to cancel ceases at the point of dispatch. We do reserve the right to cancel your orders due to any

event outside our control or unavailability of stock. In such a situation, we will contact you promptly. If we have to cancel an order in these circumstances and you have made any payment in advance for products that have not been

delivered to you, we will refund these amounts to you as soon as possible.

 

Image Liability

Please note that pictures on the website are for illustration only and will be different from actual product. We have made every effort to display the appearance of our products as accurately as possible. This includes, but is not limited to, colours, dimensions, specifications, descriptions and packaging. We may from time to time alter the product specifications of items displayed on our website without prior notice. The packaging of our products may also vary from time to time, but this will not affect the contents.

Money Back Guarantee

Each of our Tredici Butchers and Deli products is backed by our 14-day money-back guarantee. This guarantee period includes any statutory cancellation period to which you may be entitled (including under the

Consumer Contracts {Information, Cancellation and Additional Charges} Regulations 2013).

 

Order Confirmations

Upon submitting an order using our automated shopping basket system, the customer will receive an email containing order confirmation and details of the order. 

Data Protection

Tredici Butchers and Deli is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and General Data Protection Regulation

2018) and according to the Web Trader Code of Practice. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. Campbells will not e-mail you in the future unless you have given us your consent. Campbells will give you the chance to refuse any marketing email from us in the future. The type of information we will collect about you includes: your name, address,

phone number and email address. We will not share your email address or any other details.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any

inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Web Trader Code. If we intend to transfer your

information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie; which would be stored on your browser.

You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

 

Unforeseen Circumstances

While every effort will be made to meet shoppers demands, cancellations or variations may be necessary as a result of Act of God, War, Strike, Lockout, Labour Dispute, Fire, Flood, Drought or other causes beyond the control of

Tredici Butchers and Deli.

 

Complaints

If you have a complaint please contact us immediately by e-mail to orders@tredicibutchersbeaumaris.com All complaints will be acknowledged within one working day. Any complaint will be dealt with fairly, effectively and

confidentially. These complaints will be dealt within seven working days.

 

Law

These terms and conditions shall be governed by and construed in accordance with UK Law and you hereby agree to be subject to the jurisdiction of the Courts of Wales.

 

These terms and conditions do not affect your statutory rights.

Call us on 01248 810651 or 01248 811230

Email us on orders@tredicibeaumaris.com 

13 Castle Street, Beaumaris, Isle of Anglesey, LL588AP

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